Refund policy

At Nut Dreamers, we value your satisfaction and aim to deliver quality products. Below are the details of our return and refund process:

Returns and Exchanges

We do not offer returns or exchanges at this time. However, if you are dissatisfied with your order, please contact us at support@TheNutDreamers.com, and we will work with you to resolve your concerns.

Damages and Issues

We take great care in packaging your order, but issues may occur during transit. If you receive a damaged, defective, or incorrect item:

  • Contact us at support@TheNutDreamers.com within 7 days of delivery.
  • Include a description of the issue and photos of the product and packaging.
  • Once verified, we will determine an appropriate resolution, such as a replacement, refund, or store credit.

Shipping Issues

While we are not responsible for delays or issues caused by carriers, we will assist you in filing claims with the carrier if your order is lost or significantly delayed.